Shipment Details

The Shipment details page, accessible from Stock -> Shipments, a CO, a PO, or an RMA, when opening the details of a shipment shows all information about a shipment.

The Shipment details page allows

  • seeing and editing the details of a shipment,
  • reporting picking of items for shipping,
  • printing Waybills and Picking lists,
  • printing labels and package labels.

Jump to:

  1. How to make a shipment?
  2. How to book items for the shipment?
  3. How to print a Waybill, a Picking list?
  4. How to print labels and package labels?
  5. How to ship products?
  6. How to track shipped serial numbers?
  7. How to edit the Waybill layout?
  8. How to add my company logo on the Waybill?
  9. How to choose which company details are printed on the Waybill?
  10. How to add a footer to the Waybill (e.g. additional standard information)?
  11. What to do when products were shipped from the incorrect stock lot?

Making a shipment and sending goods out of the stock

The precondition for planning any shipment is booking the products from stock for the Customer Order (CO), Purchase Order (PO), or Return Merchandise Authorization (RMA).


To create shipping documents (Waybill, Picking list):

  1. Open the Customer OrderPurchase Order, or RMA order and scroll down to the Shipments section.
    Or go to Stock -> Shipments.
  2. Click Create Create to create a new Shipment.
    The products must be booked beforehand for the order, read how to book goods.
  3. Fill in the details and Save.
  4. Print the Waybill and Picking list by clicking the respective buttons.

For shipping products:

  1. Open the Shipment from Stock -> Shipments.
    Or from the Customer Order, Purchase Order, or RMA order.
  2. Report picking of the items from stock:
    a) for reporting line-by-line, click the Pick Consume button on each line to report picking.
    b) if reporting all-at-once, click the Pick all items button. 
  3. If the item has serial numbers, a new page for selecting shipped serial numbers will open.
    - Select the serial numbers, and Save.
    - When using the Pick button, it is possible to paste serial numbers in bulk from a spreadsheet (this is not possible with Pick all items button).
    (If you do not see any serial numbers, then these have not been entered into the system. This must be done before the items for the Shipment can be picked. Read about how to enter serial numbers into the system.)

Now the shipment has been made, and products have been written off from the stock.

How to print labels and package labels

When the Print package labels button is pressed, the system creates a PDF with labels for each package.

When the Enterprise function Packing is turned ON, you can print package labels by pressing the Print package labels button.

The label layout can be edited using Label Editor at Settings -> System settings -> Label editor.

Editing the Waybill PDF layout

The Waybill layout can be edited with the PDF Editor at Settings -> System settings -> PDF Editor -> Layouts: Waybill.

What to do when products were shipped from the incorrect stock lot?

If your company does not physically track items by stock lots, then probably nothing should be done.

If you wish to change the lot, which was reported shipped, then, generally, the following actions should be done:

  1. Undo the picking operation and remove these items from the Shipment:
    1. Open the Shipment. 
    2. Delete it.
    1. Open the Shipment.
    2. On that lot line, click the Pick button and enter negative (-) quantity.
    3. On that lot line, click the Edit button to reduce the booked quantity for that Shipment.

  2. Change the bookings:
    A. If it is a shipment for a Customer Order:
    1. Open the CO and click on the Reports button. 
    2. In Bookings report, edit the booking for this lot.
    3. Inside the Booking, click the Return to stock button on that lot line, to release this lot.
    4. Inside the Booking, click Add a booking (+), to book items from the correct lot.

    B. If it is a shipment for a subcontracting Purchase Order:
    1. Open the PO and click on Show bookings
    2. In the Materials report, edit the bookings for this item.
    3. Inside the Booking, click the Return to stock button on that lot line, to release this lot.
    4. Inside the Booking, click Add a booking (+), to book items from the correct lot.

  3. Redo the shipping operation:
    1a. Create a new Shipment.
    1b. Inside the original Shipment, click Add (+) to add the correct lot to the Shipment.
    2. Pick the items.
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