{"id":20896,"date":"2025-12-16T07:31:26","date_gmt":"2025-12-16T07:31:26","guid":{"rendered":"https:\/\/www.mrpeasy.com\/blog\/?p=20896"},"modified":"2025-12-16T07:41:03","modified_gmt":"2025-12-16T07:41:03","slug":"success-story-york-cocoa-works","status":"publish","type":"post","link":"https:\/\/www.mrpeasy.com\/blog\/success-story-york-cocoa-works\/","title":{"rendered":"Small Chocolate Manufacturer Thrives During Busy Season Thanks to ERP"},"content":{"rendered":"\n<p>York Cocoa Works\u2019 manual planning tools could not keep pace with its ambitions, so the team decided to implement an ERP designed for small manufacturers. \u201cIt has enabled us to become much more efficient in our use of resources and deliver in a more timely manner,\u201d says Sophie Jewett, Founder.&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2025\/12\/york-cocoa-1024x576.jpg\" alt=\"york-cocoa\" class=\"wp-image-20908\" srcset=\"https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2025\/12\/york-cocoa-1024x576.jpg 1024w, https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2025\/12\/york-cocoa-300x169.jpg 300w, https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2025\/12\/york-cocoa-768x432.jpg 768w, https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2025\/12\/york-cocoa-1536x864.jpg 1536w, https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2025\/12\/york-cocoa.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<!--more-->\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #343333;color:#343333\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #343333;color:#343333\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.mrpeasy.com\/blog\/success-story-york-cocoa-works\/#Preserving_Yorks_chocolate_legacy\" >Preserving York\u2019s chocolate legacy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.mrpeasy.com\/blog\/success-story-york-cocoa-works\/#A_minimal-risk_system_for_a_small_food_manufacturer\" >A minimal-risk system for a small food manufacturer<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.mrpeasy.com\/blog\/success-story-york-cocoa-works\/#Accessible_data_helps_the_business_thrive_during_busy_periods\" >Accessible data helps the business thrive during busy periods<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.mrpeasy.com\/blog\/success-story-york-cocoa-works\/#A_solid_foundation_for_realizing_future_ambitions\" >A solid foundation for realizing future ambitions<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Preserving_Yorks_chocolate_legacy\"><\/span>Preserving York\u2019s chocolate legacy<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p><a href=\"https:\/\/www.yorkcocoahouse.co.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\">York Cocoa Works<\/a> is a bean-to-bar chocolate manufacturer in the historic centre of York, a city once synonymous with confectionery giants like Rowntree\u2019s and Terry\u2019s. The business was born from founder Sophie Jewett\u2019s passion for chocolate and her desire to preserve York\u2019s manufacturing legacy through education, craft production, and transparent processes. After beginning with Belgian chocolates in her kitchen in 2009, Jewett expanded her vision into a fully operational chocolate factory in 2018, now supported by a team of 18 employees and a visitor centre where guests can see the entire chocolate-making process from cocoa beans to finished bars.<\/p>\n\n\n\n<p>The company\u2019s growth, however, brought increasing operational strain. Planning production, forecasting demand, and managing resources became progressively difficult, particularly during the COVID-19 period when demand fluctuated unpredictably. York Cocoa Works relied heavily on paper and Excel spreadsheets to model capacity and organize workflow. As the business scaled, these manual tools could no longer keep pace with its ambitions.<\/p>\n\n\n\n<p>\u201cWe had significant challenges around anticipating demand and resourcing,\u201d Jewett recalls. \u201cWe were building our modelling on paper and Excel spreadsheets but needed something that could help us visualize our resources and unlock capacity.\u201d<\/p>\n\n\n<div class=\"banner-v2\">\n    <p class=\"banner-v2__desc\">Get your supply chain and production under control with MRPeasy<\/p>\n    <a class=\"banner-v2__link\" href=\"https:\/\/www.mrpeasy.com\/sign-up\/\" target=\"_blank\" data-ga-event=\"blog_signup_banner_blue\">Try for free<\/a>\n<\/div>\t\t<style>.banner-v2 {\n    float: right;\n    display: flex;\n    flex-direction: column;\n    justify-content: center;\n    align-items: center;\n    padding: 40px 32px;\n    gap: 16px;\n    width: 356px;\n    height: 205px;\n    background: linear-gradient(199.68deg, #6084E5 13.17%, #5FA7DD 82.1%);\n    border-radius: 4px;\n    margin-left: 12px;\n    margin-bottom: 12px;\n    margin-top: 15px;\n}\n\n@media (max-width: 767.98px) {\n    .banner-v2 {\n         width: 100%;\n         height: 173px;\n         margin-bottom: 0;\n         margin-left: 0;\n    }\n}\n\n.single__content p.banner-v2__desc {\n    margin: 0 !important;\n}\n\np.banner-v2__desc {\n    width: 292px;\n    font-style: normal;\n    font-weight: 700;\n    font-size: 22px;\n    line-height: 29px !important;\n    text-align: center;\n    color: #FFFFFF;\n    margin: 0 !important;\n    order: 0 !important;\n}\n\n.single__content a.banner-v2__link {\n    color: #FFFFFF !important;\n}\n\n.single__content a.banner-v2__link:hover {\n    color: #003557 !important;\n}\n\na.banner-v2__link {\n    display: flex;\n    justify-content: center;\n    align-items: center;\n    width: 181px;\n    height: 51px;\n    padding: 18px 0;\n    border-radius: 4px;\n    background: #003557;\n    font-weight: 700;\n    font-size: 16px;\n    color: #FFFFFF !important;\n    text-decoration: none !important;\n    order: 1 !important;\n}\n\n.banner-v2__link:hover {\n    background: white;\n    color: #003557 !important;\n}<\/style>\n\t\t\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_minimal-risk_system_for_a_small_food_manufacturer\"><\/span>A minimal-risk system for a small food manufacturer<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The search for a digital solution began with a simple requirement: the system needed to integrate with Shopify, which the company already depended on. <a href=\"https:\/\/www.mrpeasy.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">MRPeasy<\/a> surfaced during this search, and unlike other solutions, it presented clear pricing, minimal risk, and an affordable subscription model that suited the realities of a small but growing food manufacturer.&nbsp;<\/p>\n\n\n\n<p>\u201cI spoke to other regional producers who shared similar frustrations in finding an MRP system suitable for artisan-scale manufacturing,\u201d Jewett remembers. \u201cMRPeasy stood out as the only tool that met our needs without requiring a massive investment.\u201d<\/p>\n\n\n\n<p>Implementation finally began in earnest in April 2025 and was deliberately planned as a phased rollout. This approach allowed the team to adopt the system without overwhelming ongoing operations, particularly during peak periods. One department took the lead, using MRPeasy to manage inventory, <a href=\"https:\/\/www.mrpeasy.com\/production-scheduling\/\" target=\"_blank\" rel=\"noreferrer noopener\">schedule production<\/a>, and maintain digital records. That team now operates fully paperless and according to lean principles while propagating the benefits of the new system within the wider business.<\/p>\n\n\n\n<p>\u201cWe are a dynamic business, continually changing and evolving,\u201d Jewett explains. \u201cWe need tools that are robust and that enable us to proactively manage change, and MRPeasy is just that.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Accessible_data_helps_the_business_thrive_during_busy_periods\"><\/span>Accessible data helps the business thrive during busy periods<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>With barely eight months into the rollout, York Cocoa Works has already gathered accurate data that is now informing business planning for the following year. According to Jewett, the most valuable benefit of the new system is the clarity it has brought to their operations.<\/p>\n\n\n\n<p>\u201cMRPeasy is our central communications hub for sharing information on what\u2019s going on with the business and the supply chain,\u201d she says. \u201cThis is vital as we are now in the busiest period of our year.\u201d<\/p>\n\n\n\n<p>Crucially, the York Cocoa Works team now has a clear understanding of its ingredient and product inventory. They know exactly what they have in stock and what they need to purchase to fulfill orders. In addition, the new system enables them to keep an eye on material and <a href=\"https:\/\/www.mrpeasy.com\/blog\/production-costs\/\" target=\"_blank\" rel=\"noreferrer noopener\">production costs<\/a>, facilitating better control over unit costs and profitability.<\/p>\n\n\n\n<p>\u201cAs a small business, we need to be agile, responsive, and lean,\u201d Jewett says. \u201cMRPeasy has enabled us to become much more efficient in our use of resources and deliver in a more timely manner. Even with only partial implementation, it has already provided valuable information to show us how we can improve and better align our processes.\u201d<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"A_solid_foundation_for_realizing_future_ambitions\"><\/span>A solid foundation for realizing future ambitions<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Looking ahead, York Cocoa Works plans to deepen its use of MRPeasy by leveraging the system\u2019s modelling capabilities to evaluate future opportunities, optimize workflows, and understand how costs and overheads are distributed across the business. Jewett sees this as critical for unlocking the next stage of growth.<\/p>\n\n\n\n<p>\u201cMRPeasy is a great tool for enabling a business to map out its potential ambitions,\u201d she concludes. \u201cIts modelling allows you to visualize the impacts of growth and opportunities, and to understand how to allocate costs and resources across the business.\u201d<\/p>\n\n\n\n<p>York Cocoa Works set out to revive York\u2019s chocolate manufacturing tradition with artisan skill and local pride. With MRPeasy now underpinning its production processes, the company has the digital foundation to scale that vision without losing the craft that defines it.<\/p>\n\n\n\n<p><em>You may also like: <a href=\"https:\/\/www.mrpeasy.com\/blog\/success-story-oceanic-saunas\/\" target=\"_blank\" rel=\"noreferrer noopener\">Sauna Maker Brings 45 Years of Craftsmanship int the Digital Age<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>York Cocoa Works\u2019 manual planning tools could not keep pace with its ambitions, so the team decided to implement an ERP designed for small manufacturers. \u201cIt has enabled us to become much more efficient in our use of resources and deliver in a more timely manner,\u201d says Sophie Jewett, Founder.&nbsp;<\/p>\n","protected":false},"author":7,"featured_media":20908,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[60],"tags":[],"class_list":["post-20896","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Small Chocolate Manufacturer Thrives During Busy Season Thanks to ERP<\/title>\n<meta name=\"description\" content=\"York Cocoa Works\u2019 manual planning tools could not keep pace with its ambitions, so the team decided to implement a manufacturing ERP.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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