{"id":18927,"date":"2025-03-04T07:34:47","date_gmt":"2025-03-04T07:34:47","guid":{"rendered":"https:\/\/www.mrpeasy.com\/blog\/?p=18927"},"modified":"2025-10-21T12:13:00","modified_gmt":"2025-10-21T12:13:00","slug":"customer-survey-2025","status":"publish","type":"post","link":"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2025\/","title":{"rendered":"MRPeasy Users Report 67% Average Improvement in Inventory Accuracy, 54% Boost in Operational Efficiency"},"content":{"rendered":"\n<p>In the first months of the year, we conducted a short survey among MRPeasy users about their experience with the software and the improvements they have seen since implementing it. Here are the results!<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2025\/03\/MRPeasy-survey-results-1024x576.jpg\" alt=\"\" class=\"wp-image-18928\" srcset=\"https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2025\/03\/MRPeasy-survey-results-1024x576.jpg 1024w, https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2025\/03\/MRPeasy-survey-results-300x169.jpg 300w, https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2025\/03\/MRPeasy-survey-results-768x432.jpg 768w, https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2025\/03\/MRPeasy-survey-results.jpg 1440w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<!--more-->\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #343333;color:#343333\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #343333;color:#343333\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2025\/#Key_findings_at_a_glance\" >Key findings at a glance<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2025\/#Likeliness_to_recommend_the_software\" >Likeliness to recommend the software<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2025\/#On-time_delivery_rate\" >On-time delivery rate<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2025\/#Operational_efficiency\" >Operational efficiency<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2025\/#Inventory_tracking_accuracy\" >Inventory tracking accuracy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2025\/#Cost_control\" >Cost control<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2025\/#Additional_client_feedback\" >Additional client feedback<\/a><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Key_findings_at_a_glance\"><\/span><strong>Key findings at a glance<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>84.5% of users would be sure to recommend MRPeasy to friends or colleagues<\/li>\n\n\n\n<li>67% avg. improvement in inventory tracking accuracy<\/li>\n\n\n\n<li>54% avg. boost in operational efficiency<\/li>\n\n\n\n<li>39% avg. increase in on-time deliveries<\/li>\n\n\n\n<li>46% avg. improvement in cost control<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Likeliness_to_recommend_the_software\"><\/span>Likeliness to recommend the software<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Likeliness to recommend a product is a surefire way to gauge the general satisfaction of its user base. The respondents can provide a number from 1-10, with those scoring from 7 upward generally considered satisfied customers.&nbsp;<\/p>\n\n\n\n<p>Remarkably, <strong>84.5% of the survey respondents gave a score of 7 or above<\/strong>, demonstrating great overall satisfaction with the software. <strong>47% gave a score of 9 or 10<\/strong> while only 15.5% of the surveyed responded with scores from 1 to 6.<\/p>\n\n\n\n<p>Tor-Erik Naebb, Head of Assembly and Integration at Maritime Robotics, says: <strong>\u201cIt\u2019s not easy to come by an <a href=\"https:\/\/www.mrpeasy.com\/mrp-system\/\" target=\"_blank\" rel=\"noreferrer noopener\">MRP system<\/a> that is actually user-friendly. I used to work in sales, and I always said that a happy customer is the best salesman. In fact, we have already recommended MRPeasy to a number of other companies looking for such systems.\u201d<\/strong><\/p>\n\n\n<div class=\"banner-v2\">\n    <p class=\"banner-v2__desc\">Your manufacturing operation deserves effective software<\/p>\n    <a class=\"banner-v2__link\" href=\"https:\/\/www.mrpeasy.com\/sign-up\/\" target=\"_blank\" data-ga-event=\"blog_signup_banner_blue\">Try MRPeasy for free<\/a>\n<\/div>\t\t<style>.banner-v2 {\n    float: right;\n    display: flex;\n    flex-direction: column;\n    justify-content: center;\n    align-items: center;\n    padding: 40px 32px;\n    gap: 16px;\n    width: 356px;\n    height: 205px;\n    background: linear-gradient(199.68deg, #6084E5 13.17%, #5FA7DD 82.1%);\n    border-radius: 4px;\n    margin-left: 12px;\n    margin-bottom: 12px;\n    margin-top: 15px;\n}\n\n@media (max-width: 767.98px) {\n    .banner-v2 {\n         width: 100%;\n         height: 173px;\n         margin-bottom: 0;\n         margin-left: 0;\n    }\n}\n\n.single__content p.banner-v2__desc {\n    margin: 0 !important;\n}\n\np.banner-v2__desc {\n    width: 292px;\n    font-style: normal;\n    font-weight: 700;\n    font-size: 22px;\n    line-height: 29px !important;\n    text-align: center;\n    color: #FFFFFF;\n    margin: 0 !important;\n    order: 0 !important;\n}\n\n.single__content a.banner-v2__link {\n    color: #FFFFFF !important;\n}\n\n.single__content a.banner-v2__link:hover {\n    color: #003557 !important;\n}\n\na.banner-v2__link {\n    display: flex;\n    justify-content: center;\n    align-items: center;\n    width: 181px;\n    height: 51px;\n    padding: 18px 0;\n    border-radius: 4px;\n    background: #003557;\n    font-weight: 700;\n    font-size: 16px;\n    color: #FFFFFF !important;\n    text-decoration: none !important;\n    order: 1 !important;\n}\n\n.banner-v2__link:hover {\n    background: white;\n    color: #003557 !important;\n}<\/style>\n\t\t\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"On-time_delivery_rate\"><\/span>On-time delivery rate<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>On-time delivery is a key performance indicator in manufacturing. This question helps us understand how MRPeasy aids in accurately estimating <a href=\"https:\/\/www.mrpeasy.com\/blog\/lead-time\/\">lead times<\/a>, creating air-tight production schedules, planning materials, and increasing delivery reliability.<\/p>\n\n\n\n<p>Our users reported a <strong>39% average improvement in their on-time delivery rate<\/strong> since implementing MRPeasy. This improvement highlights the ability of our software to provide accurate lead time estimates, refine production schedules, and increase delivery reliability.<\/p>\n\n\n\n<p>Kent Holdeman, President at Covenant Millwork, is one of MRPeasy\u2019s clients who has seen remarkable improvements in lead time estimating and delivery accuracy: <strong>\u201cWhen I put in a customer order, I can confidently give the customer a date when the order will be ready while instantly knowing what materials I need to fulfill the order.\u201d<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Operational_efficiency\"><\/span>Operational efficiency<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Operational efficiency is crucial for the profitability and scalability of any manufacturing business. By asking this question, we gauge the overall effectiveness of MRPeasy in optimizing workflows and reducing waste.<\/p>\n\n\n\n<p>For the third year in a row, our clients saw <strong>an average improvement of 54% in operational efficiency<\/strong>, with 14.5% saying that their efficiency has improved by more than 100%. This significant increase reflects the role of MRPeasy in streamlining workflows and reducing waste across departments. <\/p>\n\n\n\n<p>Karen Addenbrook, Sales Manager at Tait Farm Foods, finds that the software has taken the business to a whole new level: <strong>\u201cWith MRPeasy, we moved from modest inventory management to full-scale understanding of our manufacturing process. We know what our capabilities are at any given moment; everything is just a click away, and that gives us the opportunity to take better advantage of our capacity. It has been terrific for our business.\u201d<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Inventory_tracking_accuracy\"><\/span>Inventory tracking accuracy<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Accurate <a href=\"https:\/\/www.mrpeasy.com\/blog\/inventory-tracking\/\" target=\"_blank\" rel=\"noreferrer noopener\">inventory tracking<\/a> helps manufacturers reduce waste, prevent stock shortages and related work stoppages, and maintain optimal inventory levels. This question evaluates the extent to which MRPeasy has improved its users&#8217; inventory management processes.<\/p>\n\n\n\n<p>Clients reported a <strong>67% average improvement in inventory tracking accuracy<\/strong>, with 26.8% of the respondents saying that their inventory tracking accuracy has improved by more than 100%. This showcases that MRPeasy does a great job of helping companies achieve greater visibility over their inventory, prevent stockouts and overstocking, and achieve traceability in their supply chain.<\/p>\n\n\n\n<p>Colin Hart, Managing Director at power electronics manufacturer Poweronics, says that thanks to the software, they have completely eliminated component shortages: <strong>\u201cWe\u2019ve never had a shortage after adopting MRPeasy. All the components that the software says are in the warehouse \u2013 are in the warehouse. It seems obvious and straightforward, but with <a href=\"https:\/\/www.mrpeasy.com\/blog\/inventory-discrepancy\/\" target=\"_blank\" rel=\"noreferrer noopener\">inventory discrepancies<\/a>, production can be delayed very quickly.\u201d<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Cost_control\"><\/span>Cost control<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Knowing exactly where your money goes is essential for maintaining profitability in a competitive industry. This question examines how MRPeasy contributes to better financial oversight and resource allocation.<\/p>\n\n\n\n<p>MRPeasy users reported a <strong>46% improvement in cost control<\/strong>, demonstrating the effectiveness of our software in helping businesses track and manage costs and improve overall financial planning.<\/p>\n\n\n\n<p>Tyler Hoosier, General Leader at Value Added Packaging, says: <strong>\u201cWe can see which of our products are not selling as well or are not as profitable as we\u2019d want them to be. We can now look at the data and see if we can cut costs, adjust selling prices, or manufacture something more efficiently to make the outcomes better.\u201d<\/strong><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Additional_client_feedback\"><\/span>Additional client feedback<span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>In addition to the feedback provided within the framework of the survey, our clients have also lauded MRPeasy for its ease of implementation and usability.<\/p>\n\n\n\n<p>Colin Hart from Poweronics says:<strong> \u201cThe implementation was very straightforward\u2014setting up MRPeasy only took me about three hours. That\u2019s 1500 SKU lines, all the bills of materials, existing sales orders, purchase orders, manufacturing orders, everything!\u201d<\/strong><\/p>\n\n\n\n<p>Julie Gray, Co-Owner of power tool manufacturer Grays Clip, adds: <strong>\u201cMRPeasy is just easy to wrap your head around. It\u2019s a nice, simple, and clearly laid out system.\u201d<\/strong><\/p>\n\n\n\n<p>Clients also praise MRPeasy for its diverse applicability within different manufacturing industries, which enables the software to be successfully used in diverse sectors ranging from food and chemical processing to biotechnology and hi-tech electronics manufacturing.<\/p>\n\n\n\n<p>Jonathan Martin, COO and President at Black Mamba Rod Lift says: <strong>\u201cThe MRPeasy team has managed to build a working system that\u2019s easy to use while allowing us to tune it to exactly what we need. I think MRPeasy is perfectly adapted to the niche of small and medium manufacturers.\u201d<\/strong><\/p>\n\n\n\n<p>Brandon Ames, CEO at AniCell Biotech, adds:<strong> \u201cMRPeasy is the perfect software for 95% of small manufacturers.\u201d<\/strong><\/p>\n\n\n\n<p><em><a href=\"https:\/\/www.mrpeasy.com\/blog\/category\/case-study\/\">Read the full customer case studies<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the first months of the year, we conducted a short survey among MRPeasy users about their experience with the software and the improvements they have seen since implementing it. Here are the results!<\/p>\n","protected":false},"author":7,"featured_media":18928,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[56],"tags":[],"class_list":["post-18927","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MRPeasy Users Report 67% Average Improvement in Inventory Accuracy, 54% Boost in Operational Efficiency - Blog for Manufacturers and Distributors<\/title>\n<meta name=\"description\" content=\"We conducted a survey among MRPeasy users about the improvements they have seen since implementing it. 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