{"id":16146,"date":"2024-01-09T07:48:33","date_gmt":"2024-01-09T07:48:33","guid":{"rendered":"https:\/\/www.mrpeasy.com\/blog\/?p=16146"},"modified":"2024-10-17T08:33:53","modified_gmt":"2024-10-17T08:33:53","slug":"customer-survey-2024","status":"publish","type":"post","link":"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/","title":{"rendered":"MRPeasy Users Report a 54% Average Improvement in Operational Efficiency"},"content":{"rendered":"\n<p>In the last quarter of 2023, we conducted a short survey among MRPeasy users about their experience with MRPeasy. Now, the responses have been analyzed and the results are in.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img loading=\"lazy\" decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2024\/01\/MRPeasy-customer-survey-2024-1024x576.jpg\" alt=\"MRPeasy-customer-survey-2024\" class=\"wp-image-16147\" srcset=\"https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2024\/01\/MRPeasy-customer-survey-2024-1024x576.jpg 1024w, https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2024\/01\/MRPeasy-customer-survey-2024-300x169.jpg 300w, https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2024\/01\/MRPeasy-customer-survey-2024-768x432.jpg 768w, https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2024\/01\/MRPeasy-customer-survey-2024-1536x864.jpg 1536w, https:\/\/www.mrpeasy.com\/blog\/wp-content\/uploads\/2024\/01\/MRPeasy-customer-survey-2024.jpg 1920w\" sizes=\"auto, (max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<!--more-->\n\n\n\n<div id=\"ez-toc-container\" class=\"ez-toc-v2_0_80 counter-hierarchy ez-toc-counter ez-toc-custom ez-toc-container-direction\">\n<div class=\"ez-toc-title-container\">\n<p class=\"ez-toc-title\" style=\"cursor:inherit\">Table of Contents<\/p>\n<span class=\"ez-toc-title-toggle\"><a href=\"#\" class=\"ez-toc-pull-right ez-toc-btn ez-toc-btn-xs ez-toc-btn-default ez-toc-toggle\" aria-label=\"Toggle Table of Content\"><span class=\"ez-toc-js-icon-con\"><span class=\"\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #343333;color:#343333\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #343333;color:#343333\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/span><\/a><\/span><\/div>\n<nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#What_we_asked\" >What we asked<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#How_you_responded\" >How you responded<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#On-time_delivery_rate\" >On-time delivery rate<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#Operational_efficiency\" >Operational efficiency<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#Capacity_for_additional_orders\" >Capacity for additional orders<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#Production_cost_estimation_accuracy\" >Production cost estimation accuracy<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#Business_expansion_plans\" >Business expansion plans<\/a><\/li><\/ul><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-8\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#What_our_customers_said\" >What our customers said<\/a><ul class='ez-toc-list-level-3' ><li class='ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-9\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#Operational_efficiency-2\" >Operational efficiency<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-10\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#Procurement_and_inventory_management\" >Procurement and inventory management<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-11\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#Sales_and_revenue_growth\" >Sales and revenue growth<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-12\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#Compliance_and_quality\" >Compliance and quality<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-3'><a class=\"ez-toc-link ez-toc-heading-13\" href=\"https:\/\/www.mrpeasy.com\/blog\/customer-survey-2024\/#Software_user_experience\" >Software user experience<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_we_asked\"><\/span><strong>What we asked<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>As part of our yearly customer survey, we reached out to our users with a set of essential questions designed to assess the impact of <a href=\"https:\/\/www.mrpeasy.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">MRPeasy<\/a> on their manufacturing operation. Here&#8217;s a deeper dive into each question and its significance:<br><\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>How much has your on-time delivery rate improved since you started using MRPeasy?<br><\/strong>On-time delivery is a key performance indicator in manufacturing. This question helps us understand how MRPeasy aids in <a href=\"https:\/\/www.mrpeasy.com\/production-scheduling\/\" target=\"_blank\" rel=\"noreferrer noopener\">creating accurate production schedules<\/a> and increasing delivery reliability.<strong><br><\/strong><\/li>\n\n\n\n<li><strong>How much has your operational efficiency improved with MRPeasy?<br><\/strong>Operational efficiency is crucial for the profitability and scalability of any manufacturing business. By asking this question, we gauge the effectiveness of MRPeasy in optimizing workflows and reducing waste.<strong><br><\/strong><\/li>\n\n\n\n<li><strong>How many additional orders is your company able to handle as a result of using MRPeasy?<br><\/strong>The ability to handle more orders without compromising quality is an indicator of improved <a href=\"https:\/\/www.mrpeasy.com\/blog\/production-efficiency\/\" target=\"_blank\" rel=\"noreferrer noopener\">production efficiency<\/a>. This question seeks to quantify the growth enabled by MRPeasy.<strong><br><\/strong><\/li>\n\n\n\n<li><strong>How much has your production cost estimation accuracy improved since implementing MRPeasy?<br><\/strong>Accurate cost estimation is vital for pricing strategies and maintaining profitability. This question assesses the impact of MRPeasy on improving costing and cost analysis.<strong><br><\/strong><\/li>\n\n\n\n<li><strong>How likely are you to expand your manufacturing business and hire new employees in the next 6 months?<\/strong><strong><br><\/strong> This question is aimed at understanding the long-term business growth plans of our clients, and how MRPeasy contributes to these ambitions by providing scalable solutions.<\/li>\n<\/ol>\n\n\n\n<p>Each of these questions serves not just as a metric for customer satisfaction but also as a beacon guiding our continuous improvement and innovation in providing top-tier software solutions to growing manufacturers.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"How_you_responded\"><\/span><strong>How you responded<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>The feedback has been overwhelmingly positive, demonstrating the substantial impact of our software on various aspects of manufacturing management. Here&#8217;s a summary of our key findings:<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"On-time_delivery_rate\"><\/span><strong>On-time delivery rate<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Our users reported a remarkable 39% average improvement in their on-time delivery rate since implementing MRPeasy. This improvement highlights the efficacy of our software in providing accurate lead time estimates, refining production schedules, and increasing delivery reliability.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Operational_efficiency\"><\/span><strong>Operational efficiency<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>On average, our clients saw an improvement of 54% in operational efficiency. This significant increase reflects the role of MRPeasy in streamlining workflows and reducing waste across departments, thereby boosting overall productivity.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Capacity_for_additional_orders\"><\/span><strong>Capacity for additional orders<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Our users report that they are now able to handle an average of 27% more orders than before implementing the software. This is a testament to the increased process efficiency and scalability provided by MRPeasy, which allows businesses to grow without compromising on quality.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Production_cost_estimation_accuracy\"><\/span><strong>Production cost estimation accuracy<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Our customers\u2019 accuracy in production cost estimation improved by an average of 59%, indicating the effectiveness of MRPeasy in improving cost analysis and aiding in making more strategic pricing decisions.<strong>&nbsp;<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Business_expansion_plans\"><\/span><strong>Business expansion plans<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p>Looking toward the future, 54% of survey respondents indicated they were either rather likely or very likely to expand their manufacturing operations and hire new employees in the next 6 months. This response signals a positive outlook on business growth even in today\u2019s uncertain economic climate, and the role of MRPeasy in facilitating sustainable growth.<\/p>\n\n\n<div class=\"banner-v1\">\n    <div class=\"banner__text\">\n        <div class=\"banner-v1__title\">Your company deserves effective software<\/div>\n        <div class=\"banner-v1__desc\">Use MRPeasy to raise your operational efficiency, improve your on-time delivery rate, and achieve sustainable growth.<\/div>\n        <div><a class=\"banner-v1__link\" href=\"https:\/\/www.mrpeasy.com\/sign-up\/\" target=\"_blank\" data-ga-event=\"blog_signup_banner_white\">Try for free<\/a><\/div>\n    <\/div>\n    <div class=\"banner__img\">\n        <img decoding=\"async\" src=\"https:\/\/www.mrpeasy.com\/blog\/wp-content\/themes\/mrpeasy\/assets\/images\/banner.svg\" alt=\"banner\">\n    <\/div>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"What_our_customers_said\"><\/span><strong>What our customers said<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h2>\n\n\n\n<p>Here is a selection of what some of our customers said about their experience with MRPeasy in 2023.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Operational_efficiency-2\"><\/span><strong>Operational efficiency<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u25cf<\/strong><strong>&nbsp; &nbsp; &nbsp; <\/strong><strong>Alistair Watson, Managing Director at Stakam: <\/strong>\u201cI feel like we struck gold with MRPeasy. It\u2019s become such an asset that I often grapple between wanting to keep it as our secret weapon and the desire to showcase our robust systems.\u201d<\/p>\n\n\n\n<p><strong>\u25cf&nbsp; &nbsp; &nbsp; Kendra Scappaticci, Operations Manager at KS2: <\/strong>\u201cWhen we start producing new items, drawing up new bills of materials and getting them linked up with <a href=\"https:\/\/www.mrpeasy.com\/production-planning\/\" target=\"_blank\" rel=\"noreferrer noopener\">production planning<\/a> takes just a few hours now instead of days. We can upload a new BOM, be ready to submit manufacturing orders, and send out invoices associated with the new product within the same day now.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Procurement_and_inventory_management\"><\/span><strong>Procurement and inventory management<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u25cf<\/strong><strong>&nbsp; &nbsp; &nbsp; <\/strong><strong>Matt Zimmerman, Founder and CEO at FarSounder:<\/strong> \u201cUsing our previous system, it took me a day to understand what parts we needed to order and when. With MRPeasy, it takes less than an hour.\u201d<\/p>\n\n\n\n<p><strong>\u25cf<\/strong><strong>&nbsp; &nbsp; &nbsp; <\/strong><strong>James Watt, Supply Chain Coordinator at Blighter Surveillance Systems: <\/strong>\u201cMRPeasy has helped us hugely with controlling the flow of goods and making sure we haven\u2019t got loads of bits sitting around that we don\u2019t know what they\u2019re for. It\u2019s really saved us from having too much cash tied up in stock.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Sales_and_revenue_growth\"><\/span><strong>Sales and revenue growth<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u25cf<\/strong><strong>&nbsp; &nbsp; &nbsp; <\/strong><strong>Eric Roering, Founder of Fontana Candle: <\/strong>\u201cWe do a lot of big sales during the holiday season and MRPeasy allows me to sell ahead with confidence. Instead of putting only the 100 candles that I have in stock on sale, I can put up 10,000 candles that haven\u2019t been made yet and still know that I will be able to deliver them on time. It has allowed us to keep our service levels and customer satisfaction up.\u201d<\/p>\n\n\n\n<p><strong>\u25cf<\/strong><strong>&nbsp; &nbsp; &nbsp; <\/strong><strong>Alece Piper, Vice President at Bernard Laboratories:<\/strong> \u201cWe have definitely grown thanks to MRPeasy. We are now able to fulfill more orders, generate more revenue, and have an accurate overview of everything.\u201d<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Compliance_and_quality\"><\/span><strong>Compliance and quality<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u25cf&nbsp; &nbsp; &nbsp; James Johnstone, Director of Program Management at Advanced Material Development: <\/strong>\u201cMRPeasy has provided us with a foundation and given us the confidence and ability to ship well-defined, quality-assured products to customers along with the <a href=\"https:\/\/www.mrpeasy.com\/blog\/traceability\/\" target=\"_blank\" rel=\"noreferrer noopener\">traceability<\/a> required for our demanding customer environment.\u201d<\/p>\n\n\n\n<p><strong>\u25cf<\/strong><strong>&nbsp; &nbsp; &nbsp; <\/strong><strong>Allyson Straka, Founder of Frozen Garden:<\/strong> \u201cMRPeasy has all the functionality manufacturers from industries such as food or pharma need to comply with FDA regulations and get to the next level of efficiency.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><span class=\"ez-toc-section\" id=\"Software_user_experience\"><\/span><strong>Software user experience<\/strong><span class=\"ez-toc-section-end\"><\/span><\/h3>\n\n\n\n<p><strong>\u25cf<\/strong><strong>&nbsp; &nbsp; &nbsp; <\/strong><strong>Ve Chao, Operations Manager at ABI Mouldings: <\/strong>\u201cBuilding the whole system to meet our requirements was so easy that we hardly looked at the manual during implementation.\u201d<\/p>\n\n\n\n<p><strong>\u25cf<\/strong><strong>&nbsp; &nbsp; &nbsp; <\/strong><strong>Lindsey Daniels, Project Manager at RetiVue: <\/strong>\u201cMRPeasy is undoubtedly the most useful piece of software I have seen in at least 10 years.\u201d<\/p>\n\n\n\n<p><strong>\u25cf&nbsp; &nbsp; &nbsp; Brandon Ames, CEO at AniCell Biotech:<\/strong> \u201cMRPeasy is the perfect software for 95% of small manufacturers. It doesn\u2019t get any better.\u201d<\/p>\n\n\n\n<p><em><a href=\"https:\/\/www.mrpeasy.com\/blog\/category\/case-study\/\" target=\"_blank\" rel=\"noreferrer noopener\">Read the full case studies.<\/a><\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>In the last quarter of 2023, we conducted a short survey among MRPeasy users about their experience with MRPeasy. Now, the responses have been analyzed and the results are in.<\/p>\n","protected":false},"author":7,"featured_media":16147,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[56],"tags":[],"class_list":["post-16146","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>MRPeasy Users Report a 54% Average Improvement in Operational Efficiency<\/title>\n<meta name=\"description\" content=\"We conducted a survey among MRPeasy users about their software usage experience. 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